Privacy Policy

MATSUYA R&D Co., Ltd. and its subsidiaries (“we,” “us,” “our”) protect your privacy by adhering to the following privacy policy, employing a personal information protection system, and ensuring that all employees are aware of the importance of protecting personal information and are fully committed to it.

How we manage your personal information

We take necessary steps such as maintaining security systems, developing management systems, and providing thorough employee training; implement security measures; and strictly manage personal information in order to keep your personal information accurate and up-to-date, as well as to prevent unauthorized access to, loss, damage, alteration, or leakage of personal information.

How your personal information will be used

We will use the personal information you provide us with only for the following purposes:

  1. Contacting you about transactions
  2. Developing and marketing products we handle
  3. Providing products we handle
  4. Providing information about products we handle
  5. Asking you to participate in product surveys
  6. Responding to your inquiries, requests for information, or other requests
  7. Responding to functional and security failures as well as problems that occur on servers we use
  8. Performing necessary group operations that involve use of your information, including the management of customer information

Managing Personal Information

We will share your information as described below in order to achieve the above purposes of using the personal information.

  1. Types of personal information we share:
    Your name, address, company name, telephone number, fax number, e-mail address, transaction details, etc.
  2. Parties involved in shared use:
    MATSUYA R&D Co., Ltd. and its subsidiaries
  3. Purposes of shared use:
    Same as the purpose of using personal information described above.
  4. Name of the party responsible for the management of personal information:
    MATSUYA R&D Co., Ltd.

Prohibiting disclosure and provision of personal information to a third party

We will appropriately manage the personal information you provide us with and will not disclose your personal information to any third party, unless:

  • we have your consent;
  • we need to disclose the information to our contractor in order to perform the service you desire; or
  • disclosure is necessary by law.

Personal information security measures

We have strict security measures in place to ensure the accuracy and security of personal information.

Individual request

If you wish to access, modify, or delete your personal information, we will respond to your request after verifying your identity.

Compliance with laws and policy revisions

We will abide by all laws of Japan that are applicable to the personal information we hold and revise this policy as necessary in order to improve it.

Inquiries

If you have any questions concerning how we handle personal information, please contact us at:

MATSUYA R&D Co., Ltd.
20-1-2 Kuwakake, Ono, Fukui 912-0071 Japan
Tel.: +81-0779-662096 / Fax: +81-776-658373

Monday to Friday 9 a.m. to 5:30 p.m. (excluding weekends, national holidays, and summer and New Year holidays)

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